With the safety of our community and staff in mind, we have decided to maintain limited office hours during the current COVID-19 crisis. Our agents will be available during normal business hours and staff will rotate being in the office during the hours of 10am-3pm. Stay Safe!

What Our Agency Can Offer You

As a small, family-run agency, we are able to answer the phones without you going through an automated process, and we take the time to get to know our customers’ needs. Over the years we have expanded the number of carriers we work with, but we continue to make customer service our priority.

With so many insurance choices, finding the right fit can be overwhelming. As your agents, we will provide you with free guidance in the following areas:

  • Advocacy:
    • We can help with problem solving and answering many of your questions about coverage, co-pays, billing, and more without you having to call the insurance carrier directly.
      • Seriously, call us first! We will try our best to tackle your questions, and if we can’t, we will point you in the right direction.
  • Claims:
    • Sometimes it is hard to understand your bills from your carrier or doctor’s office. We are happy to assist you in determining if your bill is correct.
  • Explaining your coverage:
    • The details of your plan and the fine print can be overwhelming. We will take the time to explain what is or is not covered by your policy.
  • Choosing a policy:
    • We understand that everyone’s health needs and budget are different, that’s why we are authorized agents for several carriers. We value your need to see multiple pricing and coverage options without pressure to sign with a particular company.

Our agents will work with you to address your coverage concerns, and will walk you through the process of selecting new coverage. Remember, our services are always free, whether you choose our agency or not.

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Call Us! 919.380.9700

Regardless of whether you purchase a policy or not, we are always happy to help in any way we can.

Client Testimonials

What Our Agency Can Offer You | The Wooten Agency

  • "This is a family-owned business who cares about their potential clients. I was looking for help with health insurance and even though it turns out I don't need new health insurance at this time, I feel compelled to write a review because of how thorough Brendan was. He was very knowledgeable and easy-going. He didn't seem pushy at all and listened to everything I had to say. He made sure he was getting all the information correct. I would recommend this agency for any insurance needs." - Doug C.
  • "I sought help from Wooten Agency; Ed, along with Nancy, took the bull by the horns and sorted things out for us very quickly. Shortly thereafter Ginny took over. She is definitely most qualified as a plan selector for Medicare plans and issues related to Medicare. My appreciation to Crystal for the gracious way she always responds to telephone calls and makes every effort to ensure one is not forgotten. And Dana....the one contact we had was enough to find out you are similarly inclined to help a client." - Frank V.
  • "You [Aaron] have been so helpful, and you have all taken a personal interest in my individual and specific questions in order to make the best insurance choices for my needs. Thank you all! I look forward to working together in the future months and years." - Susan H.
Wooten Agency