With the safety of our community and staff in mind, we have decided to maintain limited office hours during the current COVID-19 crisis. Our agents will be available during normal business hours and staff will rotate being in the office during the hours of 10am-3pm. Stay Safe!

New Medicare Cards Coming Soon

new medicare card

Beginning on April 1, 2018, the Centers for Medicare and Medicaid Services (CMS) will be mailing new Medicare cards to everyone who has Medicare. These new cards will have a new unique ID number that will replace the social security numbers on current Medicare cards.

CMS is trying to prevent fraud and identity theft by removing the social security numbers, but your Medicare coverage is not changing.

Here are few things to know about your new Medicare card

  • CMS will begin mailing cards in April 2018 through April 2019. Your spouse, neighbors, or friends may get their cards before you. Please be patient. If you have not received your card by April 2019, please contact Medicare.
  • Destroy your old Medicare card once you receive a new one
  • If you have a Medicare Advantage plan, continue to only show your Medicare Advantage plan card at the doctor’s office and pharmacy. Remember to put your new Medicare card in a safe place
  • If you have a Medicare supplement card use it with your new Medicare card
  • Beware of anyone who contacts you about your Medicare card. CMS will never ask for your personal information. If someone asks for your personal information, money, or threatens to cancel your health benefits, hang up and call 1-800-MEDICARE (1-800-633-4227) (TTY: 1-800-486-2048)
    • You can also contact the Wooten Agency if you are ever unsure about a phone call or email you have received: 919-380-9700
  • Make sure that your mailing address is up to date. Please contact Social Security if your address needs to be corrected: ssa.gov/myaccount or 1-800-772-1213 (TTY: 1-800-325-0778)

Help is available

For more details about your new Medicare card, please visit: https://www.cms.gov/medicare/new-medicare-card/nmc-home.html

As always, we are happy to help answer any questions you may have about Medicare and these new changes. Feel free to contact us at 919-380-9700 or via email at cedwooten@nc.rr.com.


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Regardless of whether you purchase a policy or not, we are always happy to help in any way we can.

Client Testimonials

New Medicare Cards Coming Soon | Blog | Wooten Agency

  • "This is a family-owned business who cares about their potential clients. I was looking for help with health insurance and even though it turns out I don't need new health insurance at this time, I feel compelled to write a review because of how thorough Brendan was. He was very knowledgeable and easy-going. He didn't seem pushy at all and listened to everything I had to say. He made sure he was getting all the information correct. I would recommend this agency for any insurance needs." - Doug C.
  • "I sought help from Wooten Agency; Ed, along with Nancy, took the bull by the horns and sorted things out for us very quickly. Shortly thereafter Ginny took over. She is definitely most qualified as a plan selector for Medicare plans and issues related to Medicare. My appreciation to Crystal for the gracious way she always responds to telephone calls and makes every effort to ensure one is not forgotten. And Dana....the one contact we had was enough to find out you are similarly inclined to help a client." - Frank V.
  • "You [Aaron] have been so helpful, and you have all taken a personal interest in my individual and specific questions in order to make the best insurance choices for my needs. Thank you all! I look forward to working together in the future months and years." - Susan H.
Wooten Agency