As a small, family-run agency, we are able to answer the phones without you going through an automated process, and we take the time to get to know our customers’ needs. Over the years we have expanded the number of carriers we work with, but we continue to make customer service our priority.
With so many insurance choices, finding the right fit can be overwhelming. As your agents, we will provide you with free guidance in the following areas:
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Advocacy:
- We can help with problem solving and answering many of your questions about coverage, co-pays, billing, and more without you having to call the insurance carrier directly.
- Seriously, call us first! We will try our best to tackle your questions, and if we can’t, we will point you in the right direction.
- We can help with problem solving and answering many of your questions about coverage, co-pays, billing, and more without you having to call the insurance carrier directly.
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Claims:
- Sometimes it is hard to understand your bills from your carrier or doctor’s office. We are happy to assist you in determining if your bill is correct.
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Explaining your coverage:
- The details of your plan and the fine print can be overwhelming. We will take the time to explain what is or is not covered by your policy.
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Choosing a policy:
- We understand that everyone’s health needs and budget are different, that’s why we are authorized agents for several carriers. We value your need to see multiple pricing and coverage options without pressure to sign with a particular company.
Our agents will work with you to address your coverage concerns, and will walk you through the process of selecting new coverage. Remember, our services are always free, whether you choose our agency or not.
