As your agents we are always happy to assist you with questions you may have about your plan. However, there are times where we may not be the first source that you should consider. Many of our carriers have online portals that allow you to manage your health insurance by reviewing your claims, making payments, finding doctors, and much more. Below is a summary of the member websites available to our customers. If you wish to enroll for an account just click on the blue link.
Aetna
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Aetna Navigator
- Review your bills
- Review your claims
- Find providers
- Estimate medical costs across different providers
- Order medications if you have a prescription plan with Aetna
- Monitor your progress towards healthy living goals
- Track the state of your deductible, out of pocket maximum, or health savings account
- Update your contact information
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To sign up for Aetna Navigator be sure to have:
- Your name
- Member ID
- Date of Birth
Blue Cross Blue Shield of North Carolina
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BlueConnect
- Review your bills
- Review your claims
- Find providers
- Pay bills or set up automatic withdrawal
- Register with BlueLink, a service designed to help you live a healthy and active life
- Request new ID cards
- Update your contact information
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To sign up for BlueConnect be sure to have:
- Subscriber ID
- Date of Birth
- Zip Code
Humana
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MyHumana
- Review your bills
- Review your claims
- Find providers
- Pay bills
- Review your benefits
- Access insurance savings tips
- Track the state of your deductible, out of pocket maximum, or health savings account
- Update your contact information
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To sign up for MyHumana be sure to have:
- Member ID or Medicare Claim number
- Date of Birth
- Zip Code
Mutual of Omaha
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accounts.mutualofomaha.com
- Review your bills
- Review your claims
- Access your policy benefits
- Pay your bill
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To sign up for accounts.mutualofomaha be sure to have:
- Policy number
- Date of Birth
- Social Security number
United Health Care
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MyUHC.com
- Review your bills
- Review your claims
- Track the state of your deductible, out of pocket maximum, or health savings account
- Estimate medical costs across different providers
- Make payments or set up automatic withdrawal
- Order medications if you have a prescription plan with United Healthcare
- Find providers
- Access virtual visits or ask a 24/7 nurse
- Access health tips, challenges and rewards for healthy living
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To sign up for myuhc.com be sure to have:
- Your Member ID or Social Security Number
- Date of Birth
Medicare also has an online portal
Medicare
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mymedicare.gov
- Review your personal benefits
- Review your claims
- Review your Part D plan or your Medicare Advantage plan
- See upcoming preventive services for which you are eligible
- Create a list of your providers
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To sign up for mymedicare be sure to have:
- Medicare Claim number
- Gender
- Last Name
- Date of Birth
- Zip code
- Effective dates for Part A and Part B
Each of these sites contain many more opportunities to manage your account or stay healthy than what we listed here. We encourage you to take the time to set up an account, and we are happy to assist you with this process. Of course, we are always here to help you with any of your insurance questions.
